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Terms & Conditions

The company that runs the website “Upharm” is Umhlatuze Pharmacy. The terms "we," "us," and "our" refer to Umhlatuze Pharmacy throughout the website. Umhlatuze Pharmacy provides you, the user, with this website and all of the tools, information, and services it offers, subject to your acceptance of all of the terms, conditions, policies, and notices posted here. You agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or accessible by hyperlink, by using our website and/or making a purchase. All users of the site, including without limitation browser users, vendors, customers, merchants, and/or content contributors, are subject to these Terms of Service. Before using our website or accessing it, please carefully read these Terms of Service. You accept these Terms of Service by using or accessing any portion of the website. You are not permitted to use any services or access the website if you disagree with all of its terms and conditions. Acceptance is expressly restricted to these Terms of Service if these are deemed an offer. The Terms of Service will also apply to any newly added tools or features to the current store. The most recent version of the Terms of Service is always available for review on this page. By putting updates and/or modifications to our website, we reserve the right to update, modify, or replace any part of these Terms of Service. It is your obligation to periodically review this page for updates. Acceptance of any changes is indicated by your continued use of or access to the website after they are posted. Our store is hosted on the OPL platform, which is built on top of the Opencart Opensource Shopping cart solution. This provides the platform for our e-commerce store. They give us the online platform for e-commerce so we can offer you our goods and services.

You affirm that you are at least the legal age of majority in your nation and that you have given us permission to permit any minor dependents of yours to use this site by accepting these Terms of Service. You are not permitted to use our products for any unauthorized or illegal purposes, nor are you permitted to break any local laws (copyright laws included) by using the Service. It is forbidden for you to send any viruses, worms, or destructive codes. Your Services will be immediately terminated in the event of any breach or violation of the Terms.

We maintain the right, at any time and for any reason, to deny anyone service. You acknowledge that your content, excluding credit card or check information, may be sent over multiple networks in an unencrypted manner and may undergo modifications to comply with the technical specifications of connected devices or networks. Information on credit or debit cards is always encrypted when it is transferred across networks. Without our prior written consent, you undertake not to replicate, copy, sell, resell, or exploit any part of the service, use of the service, access to the service, or any contact on the website through which the service is provided. The headings used in this agreement are merely included for convenience and have no bearing on the terms of this agreement.

The costs of our products could change at any time. We maintain the right, at any time and without prior notice, to alter or terminate the Service (or any portion or content thereof). We will not be responsible to you or any other party for any changes, price adjustments, service suspensions, or terminations.

There may be some goods and services that are only accessible online via the website. These goods and services might only be available in restricted quantities, and returns and exchanges are permitted only in accordance with our return policy. We have worked hard to ensure that the colours and images of our products that are displayed in the store are as accurate as possible. We cannot guarantee that any colour displayed on your computer monitor will be accurate. Although we are not required to, we reserve the right to restrict the sale of our goods or services to any individual, group of people, or jurisdiction. We reserve the right to use this authority as needed. We maintain the right to restrict the amount of any goods or services we provide. All product descriptions and prices are subject to change at any time, without prior notice, and at our sole discretion. Anytime, we have the right to stop selling any product. Any offer made on this website for any good or service is null and void where prohibited. We make no guarantees as to whether the quality of any goods, services, data, or other materials you buy or obtain will live up to your expectations or whether any errors in the Service will be fixed.

Any order you place with us may be rejected by us at our discretion. We reserve the right to restrict or cancel the number of items that can be bought by a single person, household, or order. Orders made with the same credit card, the same customer account, or the same billing and/or shipping address may all be subject to these limitations. We may try to get in touch with you via the email and/or billing address/phone number you provided at the time of the order if we decide to modify or cancel it. Orders that, in our sole discretion, seem to have been placed by dealers, resellers, or distributors may be subject to restrictions or prohibitions. For every purchase you make at our store, you pledge to provide accurate, full, and up-to-date purchase and account information. In order for us to finish your transactions and get in touch with you as needed, you commit to updating your account and other information as soon as possible. This information includes your email address, credit card numbers, and expiration dates. Please review our Returns Policy for further information.

We might give you access to third-party tools that we don't oversee, manage, or have any say over. You understand and accept that we offer access to these tools "as is" and "as available," devoid of any kind of endorsement and free from any warranties, representations, or conditions of any kind. If you choose to use optional third-party tools, we won't be held responsible in any way. You use any optional tools made available through the site at your own risk and discretion. You should also make sure that you understand and agree to the terms set forth by the applicable third-party provider(s) before using any tools. Additionally, we might provide additional features and/or services on the website in the future (like the introduction of fresh tools and resources). These Terms of Service will also apply to such new features and/or services.

Materials from third parties may be included in some of the goods, services, and content that are made available via our service. This website may contain third-party links that take you to unaffiliated third-party websites. We do not guarantee or assume any liability or responsibility for any third-party materials or websites, or for any other third-party materials, products, or services. We are also not in charge of inspecting or assessing the content or accuracy. When you buy or use products, services, resources, content, or engage in any other transactions through any third-party website, you assume all risk and liability. Before you enter into any transactions, please carefully review and ensure that you understand the third-party's policies and practices. Questions, claims, grievances, or complaints about products from third parties should be addressed to the third party.

If you send us specific submissions (like contest entries) at our request or send us creative ideas, suggestions, proposals, plans, or other materials—whether via email, postal mail, or another method—you consent to our using the comments you send us for any purpose, including editing, copying, publishing, distributing, translating, and other uses in any media, at any time and without restriction. We are under no duty, and never will be, to (1) keep any comments confidential; (2) compensate for any comments; or (3) reply to any comments. We may, but are under no duty, to monitor, edit, or remove any content that violates these Terms of Service, any party's intellectual property, or is illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable. You guarantee that none of the rights of third parties, including copyright, trademarks, privacy, and other proprietary or personal rights, will be infringed upon by your remarks. You also agree that nothing in your comments will be defamatory, illegal, abusive, or pornographic, nor will it contain any malware or computer viruses that might interfere with the operation of the Service or any linked website. It is prohibited for you to pretend to be someone you are not, use a fictitious email address, or mislead us or other parties about the origin of any comments. The veracity and accuracy of any remarks you make are entirely your responsibility. Regarding any comments that you or any other third party may post, we neither accept nor assume any liability.

Our Privacy Policy applies when you submit personal information through the store.

On occasion, information about product descriptions, prices, promotions, offers, product shipping costs, transit times, and availability may contain typographical errors, inaccuracies, or omissions on our website or in the service. We make every effort to ensure that the product descriptions, availability, purchase price, and delivery costs on the website are accurate. If any errors of any kind occur on the website (and they are not the result of our willful misconduct), we will not be responsible for any loss, expense, or claim arising from a transaction based on any error, with the exception of incorrect purchase prices, in which case we will reimburse you for any money you have already paid. Further details are outlined in the Returns Policy. At any time without prior notice, we reserve the right to make any necessary corrections to errors, inaccuracies, or omissions, as well as to update or change information or cancel orders if any information in the Service or on any related website is inaccurate (including after you have submitted your order). Except as required by law, we disclaim any obligation to update, amend, or clarify any information found in the Service or on any linked website, including without limitation, pricing information. It should not be assumed that all of the information in the Service or on any linked website has been updated or changed just because there isn't a clear update or refresh date applied.

Orders that have already been placed cannot be modified by promo codes. In addition, promo codes cannot be combined with any other ongoing discounts or special offers. Percentage-off promo codes are compatible with free delivery promo codes, but they cannot be combined with other promo codes that offer percentages off. It is not possible to transfer or exchange promo codes for cash or credit. There are more exclusions. You must enter a promo code at checkout in order to apply it before completing the order. In the event of a disaster, war, civil unrest, military disturbance, act of God, actual or predicted violation of any applicable law or regulation, or any other uncontrollable event, we reserve the right to terminate or modify these terms and conditions. In the event that we discover that a voucher has been misused, we reserve the right to cancel any order or demand payment.

Occasionally, Upharm runs promotions (also known as sales or promotions) for specific products that are only available online, in bundles, daily, or for a limited time. These Terms and/or the website contain the terms that specify the Promotion's parameters. The customer will pay the reduced price (also known as the "Promotion Price") if they purchase a product that is covered by a promotion. Please be aware that stock availability affects all promotional items.

When a product is bought outside of a promotion, it will be charged the website's then-current, non-promotional selling price (also known as the "Standard Price"). For example, when more than one product is purchased during a promotion, the first six products are eligible for the promotional price; the remaining products are subject to the standard price. In a similar vein, the Standard Price will be applicable to all products that are not included in the Promotion when one is purchased in conjunction with others that do not qualify for a Bundle Promotion.

Each promotional item may be purchased in up to six units per customer. If you buy any promotional item that isn't included in the above list, we have the right to cancel your order and take the difference in value. We will get in touch with you and give you these options in such a situation.

You are not allowed to use the site or any of its content, in addition to the other prohibitions stated in the Terms of Service. (a) for any illegal purpose; (b) to encourage others to carry out or take part in any illegal acts; (c) to break any municipal, federal, provincial, or international laws, rules, or regulations; (d) to infringe upon or violate our or others' intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, gender identity, race, national origin, age, or disability; (f) submitting inaccurate or deceptive information; (g) uploading or transmitting malicious code, viruses, or other files that could be used in a way that compromises the integrity or functionality of the Service, linked websites, other websites, or the Internet; (h) gathering or monitoring the personal data of others; I to use phishing, spam, pharm, pretext, crawl, spider, or scrape; (j) for any lewd or immoral intent; or (k) to tamper with or evade the security of the Service, any linked website, other websites, or the Internet. If you violate any of the prohibited uses, we reserve the right to stop you from using the Service or any related website.

We make no representations or warranties about the continuity, timeliness, security, or error-free nature of your use of our service. We make no guarantees about the accuracy or dependability of the results that may be obtained from using the service. You acknowledge that we may occasionally suspend the service for an unspecified amount of time or terminate it at any moment, without providing you with prior notice. You specifically acknowledge that the entire risk associated with using—or not using—the service rests with you. Except as specifically provided by us, the service and all goods and services you receive through it are offered "as is" and "as available" for your use, without any representation, express or implied warranties or conditions of any kind, including all implied terms pertaining to merchantability, merchantable quality, suitability for a specific use, durability, title, and non-infringement. Any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, shall in no circumstances be the subject of liability for Cheree Learn, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, licensors be liable for any damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any other similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or defects in any content, or any loss or harm of any kind sustained while using the service or any product or content uploaded, transmitted, or otherwise made available through the service, even if it is known that such things could happen. Since some states or jurisdictions prohibit the exclusion or limitation of liability for incidental or consequential damages, our liability will be limited to the extent allowed by law in those states or jurisdictions.

As a condition of using our services, you agree to indemnify, defend, and hold harmless our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees against any claim or demand made by a third party due to or arising out of your violation of any law or third party's rights, or from your breach of these Terms of Service or the documents they incorporate by reference.

If any part of these terms of service is found to be illegal, void, or unenforceable, the unenforceable portion will be deemed to be severed from these terms of service and will still be enforceable to the fullest extent allowed by applicable law. The validity and enforceability of the remaining provisions will remain unaffected.

For all purposes, this agreement's obligations and liabilities that the parties committed before the termination date will remain in effect even after it ends. These terms of service are in force until either you or we decide to end them. By informing us that you no longer want to use our services or stop visiting our website, you may end these Terms of Service at any time. If, in our sole discretion, any term or provision of these Terms of Service is not followed by you, or we suspect that you have not followed them, We also reserve the right to terminate this agreement at any time without prior notice, in which case you will still be responsible for all amounts owed through the termination date. In addition, we may refuse you access to our Services (or any portion thereof).

Any right or provision of these Terms of Service that we do not exercise or enforce shall not be deemed a waiver of that right or provision. This agreement governs your use of the Service and supersedes any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.This includes, but is not limited to, any prior versions of the Terms of Service. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us. These Terms of Service shall not be interpreted against the party who drafted them, in the event of any ambiguity.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of  7 Pearce Crescent, The Park, Block D & E, Unit E1, Empangeni, 3880 The most recent version of the Terms of Service is available for review at this page at any time. By publishing updates and modifications on our website, we reserve the right, at our sole discretion, to amend, modify, or replace any part of these Terms of Service. It is your duty to regularly check our website for updates. Acceptance of any changes to these Terms of Service is indicated by your continued use of or access to our website or the Service after they have been posted.

Questions about the Terms of Service should be sent to us at info@upharm.co.za